Frequently Asked Questions
Everything you need to know about shopping with ZIPPY.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express options are available at checkout for delivery within 1-2 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are free for domestic orders via our online portal.
How do I know which size to choose?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, ZIPPY ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and 'Buy Now, Pay Later' options like Klarna and Afterpay.
How should I care for my ZIPPY garments?
To ensure longevity, we recommend following the care label instructions on each piece. Generally, washing in cold water and air drying is best for preserving fabric quality.